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Terms & Conditions

Return and Exchange

Please choose your purchase carefully as we do not provide a refund if you change your mind.

If for some reason your purchase isnt right, You must contact us via Email or Phone within 7 days of your recieving your goods

We will happily exchange for the same or an alternative item of the same value, or Provide a store credit.

Please note there is no return or exchange on sale items purchased. 

*Your purchase must be Returned WITHIN 7 DAYS of recieving your goods

*TAGS MUST BE ATTACHED AND THE ITEM MUST BE UNWORN, CLEAN AND ODOR FREE

*The original receipt must be provided for ANY returned garments as proof of purchase

*Return shipping is at your cost.  We recommend that you use a courier service as we are not responsible for items that are not received.

If the goods are faulty we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

Contact us at evolutionongladstone@gmail.com or 06 8679302

Any return will be addressed to:

Evolution on Gladstone

71 Gladstone Road
Gisborne, 4010.
New Zealand

Attn:Returns

Shipping information

Items posted within Nz are sent Via tracked courier with a standard fee of $8, we endevour to have your item posted within 2 buisness days of receipt of payment.

You will receive a confirmation email that your order has been sent.

You should then allow for up to 3 business days for your package to arrive.

Please note that during peak seasonal periods delivery time frames are longer (particularly the November/December Christmas period).

Australia

To all our customers across the ditch, Once dispatched your order may take up to 14 business days to arrive.

INTERNATIONAL (Standard International Economy Postage)

$15 - SHIPPING (14 business days)

 

Pricing

All prices and Payments are in New Zealand dollars. If you're in New Zealand prices are inclusive of GST.

Keep in mind that if you're outside New Zealand, your credit card issuer may apply charges for currency conversion

From time to time we may make special promotional offers including but not limited to price discounts,shipping discounts, etc.

These offers are made purely at the discretion of Evolution on Gladstone and can be withdrawn at any time.

Products and services

The products and services on our website are subject to availability. Therefore, product items may be withdrawn at any time without notice and the prices may change from time to time. We will do our best to keep our inventory up to date by checking stock daily.

 

Customer Service

We value any feedback,and like to make sure you are happy with purchase, by providing you with the best possible service and products.

If you would like any help, or have any questions before making your purchase please do not hesitate to contact us at evolutionongladstone@gmail.com

 

Privacy and Security

We respect your privacy! We can assure you any information given to us, will be held with the utmost care! We understand and respect our customers need for privacy. Therefore you can be assured that we will not sell your name to any third parties. It is necessary for us to obtain your contact information in case we need to contact you regarding your purchase.

When making a purchase with us, we would like your experience to be as worry free as possible. The processor is Stripe New Zealand Limited, all payments go through them to make sure all your details are safe and secure.

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